Miloš Smiljanić

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Miloš Smiljanić

As a Delivery Manager at BlueGrid.io, I specialize in Customer Support, NOC, DevOps, and Project Management, with a strong focus on building reliable operational processes and high-performing teams. My role spans end-to-end delivery - from managing technical support and infrastructure-focused teams to leading development projects from initial planning through execution and launch.

I'm known as a bit of a jack of all trades, master of none - which in practice means I'm comfortable jumping between technical, operational, and organizational challenges and connecting the dots where needed.

Outside of work, I'm a big fan of both PC and board games, and I enjoy spending time gaming with friends whenever I get the chance.

Case Studies by Miloš Smiljanić

2 case studies published

Building an AI-Powered Transcript-to-Comic Mini App with Crypto Payments

A Web3 company partnered with us to build a production Mini App that transforms transcripts into AI-generated comic strips with integrated crypto payments. The solution orchestrates search, LLM processing, image generation, and wallet sessions in a seamless real-time experience. Delivered in just three weeks, the app demonstrates protocol capabilities while providing an engaging, shareable user workflow.

Full-stack Engineer, UX designer
~ 1 month

Scaling Global Support Operations for InMotion Hosting

BlueGrid.io partnered with a global hosting provider to support scaling operations during rapid growth. Through dedicated technical and billing teams, fast onboarding, and full operational ownership, the client achieved immediate productivity, reduced internal overhead, and maintained customer satisfaction above 95%.

Technical and Customer Support Teams
2025 - Present
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