Managed infrastructure and security

A single retainer covering cloud infrastructure, endpoint security, and helpdesk - built for companies that depend on an enterprise platform but don't want an internal IT team to keep it running.

Get a deployment assessment

15-minute scoping call. No deck required.

See how the retainer works

Built for platforms you can't afford to have go down.

12+ years

Cloud delivery for SMB & mid-market

15 days

Acceptance test period before you sign off

Quarterly

Restore validation on every managed backup

US-only

Data jurisdiction guaranteed by contract

Three problems most companies on enterprise platforms share - and quietly tolerate.

The platform runs, until it doesn't.

You depend on a heavy enterprise platform - SAS, Tableau, ERP, a clinical or analytics system - but no one inside the company actually owns whether the cloud environment behind it is sized right, hardened, backed up, or being watched.

The fleet has no eyes on it.

Laptops get issued, accounts get created, agents drift out of policy. There's no central view of who has what installed, what's running on which device, or what's already been compromised.

The bill is real. The oversight isn't.

Cloud spend creeps. Storage grows. Backups exist on paper but nobody has tested a restore in nine months. Nobody is telling you when a problem is about to become an incident.

Built for one specific kind of company.

You're a US-based business running an enterprise platform - analytics, ERP, clinical, legal tech, research, boutique finance - in the cloud. You have somewhere between 10 and a few hundred employees on laptops. You don't have an internal IT team, and you don't want to build one.

You've outgrown ad-hoc IT but you're not ready for a full internal department, and you'd rather pay a predictable monthly fee than recruit, manage, and retain a SysAdmin and a SecOps lead. If that's you, the rest of this page is for you.

One vendor. One contract. One point of contact.

We deploy your cloud environment, run it for you on a monthly retainer, and monitor every laptop your team carries - under one MSA. You can bundle all three pillars or buy them standalone, but the value is in the bundle: you stop coordinating between an MSP, an EDR vendor, and a helpdesk you only call in a panic.

Deploy

Stand up the cloud environment your platform needs.

Manage

Run it day-to-day on a predictable monthly fee.

Secure + Support

Endpoint coverage, SOC visibility, and helpdesk.

The three pillars

One-time project · From $4,800

Cloud Infrastructure Deployment

  • Cloud environment design & deployment - AWS, Azure, or GCP, your choice
  • Right-sized compute - instances and resources sized to your actual workload
  • Storage configuration - structured for performance, cost, and reliability
  • OS hardening & access control - locked-down systems and least-privilege permissions from day one
  • Local NAS setup - on-premises network storage configured alongside your cloud environment
  • Full documentation & handoff - everything recorded, everything yours
Monthly retainer · From $1,650/mo + monitoring

Managed Cloud Infrastructure

  • Ongoing cloud infrastructure management and oversight
  • Server health monitoring - CPU, RAM, disk, storage availability
  • System-level logging and alerting
  • Cost monitoring with mandatory notification before unexpected spend
  • No material infrastructure changes above agreed thresholds without your written approval
  • Backup configuration management and quarterly restore validation
Monthly · From $25/device/mo + $400/mo helpdesk

Endpoint Security & SOC

  • Agent deployment and configuration on all covered endpoints
  • License provisioning and management, per device
  • Log aggregation and alert visibility in a SOC framework
  • Workday-hours incident response SLA
  • 8 hours/month of remote helpdesk included
  • Onboarding and offboarding workflows for new and departing team members

What this is not - unless we agree separately

  • 24/7 active threat hunting
  • Guaranteed after-hours incident response
  • Regulatory certification or audit support
  • Advanced forensic investigations

What your retainer covers

Most 'managed services' disputes start with a vague contract. Ours doesn't. Here's what you're paying for, what triggers an overage, and what isn't in scope unless we write it in.

In your retainer
Infrastructure monitoring and alerting
Cost oversight and spend alerts
Backup management and quarterly restore tests
Endpoint monitoring - per-device license
Workday-hours incident response
Standard onboarding and offboarding workflows
Triggers an overage
Helpdesk hours beyond 8/month
New environment deployment outside the original SOW
Adding endpoints beyond the agreed device count
Material infrastructure changes above the cost threshold
Custom integrations or one-off projects
-

From first conversation to a platform you stop worrying about.

01

Assessment

A 30-minute scoping call. We map your platform, your endpoint footprint, and what "good" looks like for your team. No NDA required for the first conversation.

02

Deployment

We build and configure the cloud environment, roll out endpoint agents, and document everything. You get architecture diagrams, access matrices, and a configuration handover packet.

03

Test & Handover

15-day acceptance window. We test, you test, defects get fixed. You sign an acceptance certificate only when the build matches what we agreed.

04

Ongoing Operations

Retainer starts. You get a named point of contact, a monthly status note, and an alert pipeline that triggers before things break.

Platform Deployment & Managed Operations
Complete security stack
NordLayer, NordPass, SentinelOne EDR, Scalefusion MDM - all 4 tools included. Price scales with team size.
from $22 per seat / mo
Server monitoring
Cloud, on-prem, or VPS. Powered by SentinelOne. Price scales with server count.
from $190 per server / mo
Add-ons
SOC monitoring
BlueGrid SOC team watches your stack 24/7
$9 per seat / mo
Helpdesk support
Human support for your team - tickets, issues, how-tos
$12 per seat / mo
Compliance reporting
Monthly SOC 2 / GDPR / ISO 27001 report. Audit-ready.
$179 flat / mo
Dedicated gateway
Your own private VPN gateway. No shared infrastructure.
$149 flat / mo
Deployment service
Full setup and configuration within 48h. Scope varies by environment.
from $499 quote required
Team training
Live onboarding session. Depth and group size quoted separately.
from $299 quote required

The other options on your desk - honestly compared.

Option you're weighing
Real trade-off
When BlueGrid is the better fit
Hire internal IT (SysAdmin / IT Manager)
$90-140k all-in, 6-12 months to ramp, single point of failure when they take vacation or quit
You want capacity without recruiting risk and the cost predictability of a retainer
A large MSP
Standardized service catalog, slow ticket queue, you're a small logo on their roster
You want a partner who knows your platform, not a help desk that doesn't
DIY on AWS / Azure
Maximum control, maximum operational burden - and you absorb every mistake
You have engineering for the product, not for the infrastructure underneath it
Status quo - your founder is the IT person
Cheap until it isn't. One outage, ransomware event, or lost backup costs more than 18 months of retainer
You've already had one close call - and you don't want to find out what the next one costs

What this looks like in practice

  • Cloud Infrastructure Engineering
  • ~$5K
  • 1 month

Building a High-Performance Analytics Environment on Microsoft Azure

This is the high-level overview of the SAS Azure Deployment case study. For a full technical breakdown of the architecture, storage design, SAS configuration, and backup strategy.

  • SOC, NOC
  • 24/7
  • 2 weeks rollout + continuous monitoring

Endpoint Management and Security for a Leading Analytics Firm

This is the high-level overview of the Endpoint Management and Security case study. For a full technical breakdown of the MDM configuration, enrollment process, SentinelOne site structure, and policy transition.

Tell us what you run. We'll tell you what it takes to manage it.

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