Key Results
- Dedicated SOC Team: Established a full-service Security Operations Center within weeks
- 24/7 Security Coverage: Implemented round-the-clock monitoring across global time zones
- Seamless Acquisition Support: Maintained continuous SOC operations during 2024 company transition
“BlueGrid’s dedicated SOC team allowed us to provide enterprise-grade security monitoring while focusing on our core product development.” — Reblaze Leadership Team
At a Glance
Client: Reblaze – Enterprise cybersecurity platform combining Web Application Firewall, DDoS protection, Bot mitigation, and API security
Challenge: Implement comprehensive 24/7 SOC operations to support growing customer security needs
Solution: BlueGrid’s dedicated Security Operations Center with specialized security teams
The Challenge: Establishing Comprehensive SOC Coverage
As cyber threats continue to evolve alongside the digital transformation of business, Reblaze faced increasing demand for comprehensive security monitoring. With their platform protecting customers against sophisticated threats, Reblaze needed a dedicated SOC solution that could scale with their rapid growth.
“The rise of AI, ML, and IoT technologies has dramatically increased the attack surface for our customers,” explained the Reblaze team. “We needed a dedicated SOC operation that could provide 24/7 monitoring and incident response across all these emerging threat vectors.”
Finding the Guide: BlueGrid’s SOC Expertise
Though Reblaze had previously worked with another security provider, they recognized BlueGrid‘s unique value proposition: a dedicated SOC service built by security professionals who truly understood both the technical and business aspects of cybersecurity operations.
Strategically located in Belgrade, Serbia, BlueGrid offered ideal timezone coverage for global operations. More importantly, their rigorous security talent vetting process ensured only qualified specialists would monitor Reblaze’s critical security infrastructure.
“We needed SOC specialists who could think like attackers while communicating clearly with our customers,” said the Reblaze team. “BlueGrid’s culture of ownership in security operations aligned perfectly with our own security philosophy.”
The Solution: A Fully-Staffed Dedicated SOC
BlueGrid immediately began building a comprehensive SOC operation for Reblaze, focusing first on recruiting and training security analysts with existing cybersecurity experience.
The SOC implementation followed a structured approach:
- Established core SOC team with experienced security analysts
- Implemented 24/7 monitoring rotations across time zones
- Developed specialized teams for enterprise and VIP clients:
- Dedicated SOC team for general security monitoring
- Specialized T1 SOC team focused on Enterprise clients
- T3 team of DevOps engineers for VIP security requirements
“Within weeks, our dedicated SOC was operational and interfacing directly with customers,” noted Reblaze. “This rapid implementation allowed our internal team to focus on platform development while having confidence in our security monitoring capabilities.”
Results: Enhanced Security Operations Through Dedicated SOC
The dedicated SOC partnership delivered significant operational improvements:
Comprehensive Security Monitoring: BlueGrid’s SOC team provided round-the-clock threat detection, incident response, and security alerting across Reblaze’s entire customer base.
Operational Continuity: During Reblaze’s acquisition in early 2024, the BlueGrid SOC maintained continuous security operations, ensuring no monitoring gaps during the transition period.
Specialized Security Expertise: The dedicated SOC teams developed deep knowledge of Reblaze’s security platform, allowing for increasingly sophisticated threat detection and response capabilities.
“Having a dedicated SOC team made it possible for us to promise our customers truly continuous security monitoring,” said Reblaze. “Our enterprise customers particularly appreciated having specialized SOC analysts familiar with their unique security requirements.”
Beyond Monitoring: A Strategic SOC Partnership
What began as a SOC staffing solution evolved into a strategic security operations partnership. BlueGrid’s Department Manager worked directly with Reblaze leadership to implement advanced SOC metrics and facilitate regular security knowledge transfers.
“In the cybersecurity industry, your SOC is the frontline of your defense strategy,” concluded Reblaze leadership. “BlueGrid didn’t just provide security analysts—they built us a complete, dedicated SOC operation that scaled with our business and maintained operational excellence through significant organizational changes.”
