BlueGrid.io
Services

Development/Engineering

Our dev teams are operating as a whole while being overseen by our Project Managers to make sure product development goes according to the plan designed by our client or by us, internally. This process is very important as leading the product development firmly relies on SCRUM project management methodology or similar approaches where the timeline is the backbone of the proper development flow. Types of projects we are proficient with are:

  • Presentation
  • Process management
  • Information
  • (Big)Data science
  • Sales & Marketing
  • Financial

Customer Success

Customer success stories begin with customer driven teams. BlueGrid builds customer success teams taking special care of technical matters (Outsourced Tech Support) as well as of walking your customers through decision making process while choosing the product or a feature (Outsourced Inbound Sales Team).

What you get

  • HR as a service
  • Assistance in achieving 24/7 coverage
  • Financially affordable team
  • A team dedicated to you solely

Systems Engineering

Our systems engineering team is responsible for maintaining your platform, designing improvements, designing networks, and system configurations from the ground up, working on mitigation of certain incidents and issues for long term solutions. If the situation requires us to, we will develop our own tool with this purpose.

Below are our common responsibilities:

  • Monitor and deploy infrastructure
  • Maintain the highest level of system reliability
  • Work with developers, because even developers need heroes
  • Apply security standards required by security policies
  • Work on designing the information system
  • Communicate with vendors on different projects

Network Engineering

Network engineering teams are responsible for maintaining current networks on a larger or smaller scale, DC deployments, incident response, and designing new networks on upstream or on a lower scale, depending on the requirement.

Some of the main tasks we are responsible for:

  • designing system configuration, managing infrastructure
  • design and implement new solutions and improve the stability of the current environment
  • improve network performance
  • investigate network faults
  • manage firewall environments in line with security policy
  • upgrade data network equipment
  • Manage routing and switching equipment and firewalls
  • provide remote support to remote engineers