As a NOC Engineer, you will be responsible for monitoring and maintaining the network systems. You will be pivotal in identifying, diagnosing, and resolving network issues, ensuring the stability and efficiency of the IT infrastructure.
Job location: Remote / Serbia
Responsibilities
- Continuously monitoring network performance, system reliability, and capacity
- Performing routine maintenance checks and updates to ensure optimal network performance
- Rapidly identifying and troubleshooting network issues and outages
- Escalating complex problems to senior engineers or management as needed
- Communicating effectively with team members and other departments on network status and issues
- Maintaining accurate and up-to-date documentation of the network setup and any changes made
- Preparing reports on network performance, incidents, and resolutions
Requirements
- Minimum of 2 years experience in network operations or a similar role
- Proficient in network management and monitoring software (e.g., SolarWinds, Nagios)
- Strong understanding of networking concepts (TCP/IP, LAN/WAN, DHCP, DNS)
- Excellent problem-solving and analytical skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Cisco Certified Network Associate (CCNA)
- Excellent knowledge of English, written and spoken
Nice to Have
- Experience with cloud services (AWS, Azure, etc.)
- Knowledge of scripting languages (Python, Bash)
- Prior experience in a customer-facing role or support desk